Returns & Exchanges
At Broek, we want you to be completely satisfied with your fit, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn garments. Ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging and include the packing slip to ensure our warehouse team can identify your return.
- 3.Attach the Label
Download and print the pre-paid shipping label provided via the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.